We do a top-to-bottom analysis of each company’s website and even call posing as customers. We obtained and analyzed nearly 300 quotes from 7 of the nation’s largest moving container companies over 3 years. follows a six-step process to identify the nation’s best moving container companies: For an extra fee, it will even bring the container to your home so you can get what you need. It has 24/7 surveillance, climate-controlled storage, and easy on-site access. There are so many extra bells and whistles that it’s tempting to confuse 1-800-PACK-RAT with one of our best storage unit companies.
Just call the warehouse 24 to 48 hours in advance. 1-800-PACK-RAT will move your container from storage into a staging area so that you can drop off or pick up belongings. That’s especially helpful if you need long-term storage or don’t have room in your driveway to accommodate one of its 8, 12, or 16-foot containers.
You can ask 1-800-PACK-RAT to keep your storage container in one of its company warehouses. That means you can access your household belongings whenever you want. 1-800-PACK-RAT can deliver storage containers to your home.
#Packrat storage reviews portable
Use your moving container as a portable storage unit for a monthly fee. And others provide storage facilities and at-home options but don’t allow you to visit the company warehouses.ġ-800-PACK-RAT has all of those storage features: Other companies allow you to keep the storage containers at a company facility, but not your home. That’s helpful for moving, but not much else. But not all container companies have the same storage services.įor example, some companies limit your storage time to three days. You can also use them to store household belongings if your home floods or you rent out your college student’s room for the semester. In other words, moving containers aren’t just for moving. That capitalizes on the “portable storage” nature of moving containers. GO TO PODS.1-800-PACK-RAT has some of the industry’s best storage features. Remember this is SAN ANTONIO TX LOCATION.ĭONT WORK HERE! RUN FAR AWAY. It's so funny,but it sad at the same time. *if something is lost you have to pay for even though you might have not lost it. *LOW MORALE, The other employees are miserable. *ALWAYS SHORT STAFF, even though the manager says he's working on hiring someone. So now you have to hold on your plans now. *if you request off it will be a sure thing until the week actually comes, and you're told it may or may not happen. Customers will harass you even though you're out of work. *you have to use you're own phone even though the other locations have company phones. *you're forced to help austin cause austin is the same way Management will put you on the spot infront of other employees instead of talking to you in private. You'll be told that your eligible for a raise after 3 months, but that's just to hook you in. You can't really plan you're day aswell cause there's a big chance that the manager didn't prep your schedule.ĭon't even try asking for a day off unless you wanna feel dumb for trying. It's an easy job, but the lack of leadership and management really takes a toll.Įxample the routes may or may not be ready for you in the morning. The longest employee working there was just over 1 yr. Probably one If not the most unorganized jobs I've ever had. Communication also did not happen very effectively between supervisors and agents - more. On top of this, equipment (forklifts, trucks) broke down a lot at local facilities and service would get a high volume of calls with complaints and angry or dissatisfied customers. This likely was a result of having 1 call center for the nation, so the level of inbound service calls were always more than the company had agents to answer. The call center simply did not appear to meet the demands of each “busy season” in the summer. This also includes how service and facilities communicated to each other (simply lack of timely updates). This level of poor communication (or simply a lack thereof) extended all the way from how the company communicated (or lack there of) important information to customers (like if something is delayed and we have to reschedule a customer). A criticism I have though of Pack Rat is that overall while working here is that I never felt like our departments had good communication with each other. If you can stick with it at first you will eventually grow more confident on the phone with customers (who can be quite rude and mean sometimes, but not all of them thankfully). Even working as a part time customer service agent, then been promoted to a Resolution Supervisor, the pay was good. First off, the pay was nicely competitive compared to most other entry level positions. I’ve been at Pack-Rat for about 3 years now and I am thankful to have the job and opportunity, while in grad school, it hasn’t been without issues, and its ups and downs.
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